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Shipping & DeliveryEach Esora piece is brought to life upon your order — crafted by hand, slowly and intentionally.
Production & Dispatch Time
Orders are processed and shipped within 4–10 business days.
Pre-order items require 2–3 weeks for production before shipping.
Once your shipping label is created, you will receive a confirmation email.
After your parcel is handed over to the courier, the tracking number will be sent to you by the shipping company.
Estimated Delivery Times
Istanbul: 1–2 business days
Turkey: 2–3 business days
We want your Esora piece to feel right for you.
If not, we’re here to assist.
You may request a return within 15 days of receiving your order.
Items must be unused, unworn, undamaged, and returned in their original packaging.
To request a return:
Email us at [email protected] with your order number.
We will send you a return code and instructions to ship your item back to us.