Heart of Hearts Custom Charm

Created as a keepsake for what’s ahead — for your future self, for your chosen family, and for the love you’re building along the way. Designed to be personalized, each piece carries a story that belongs only to you. It’s a reminder of bonds that are felt deeply and worn close to the heart, crafted to stay with you through every chapter.

• Heart-shaped pendant designed as a timeless symbol of love and connection.
• Thanks to its clasp, it can be attached to any chain or necklace.
• Optional 14K micron gold plating available — please select your preference.
• If you’d like an additional chain, you may select it as an option.

Personalize your charm with custom engraving:

• Minimum: 1 character
• Maximum: 11 characters

Important Information

• All custom pieces are made to order.
• Production time is 2–3 weeks. Please consider this timeline before placing your order.
• As these items are fully personalized, returns or exchanges are not accepted.

Shipping & Delivery

Each Esora piece is brought to life upon your order — crafted by hand, slowly and intentionally.

Production & Dispatch Time

• Orders are processed and shipped within 4–10 business days.

• Pre-order items require 2–3 weeks for production before shipping.

Once your shipping label is created, you will receive a confirmation email.
After your parcel is handed over to the courier, the tracking number will be sent to you by the shipping company.

Estimated Delivery Times

• Istanbul: 1–2 business days

• Turkey: 2–3 business days

  Returns

  We want your Esora piece to feel right for you.

  If not, we’re here to assist.

  • You may request a return within 15 days of receiving your order.

  • Items must be unused, unworn, undamaged, and returned in their original packaging.

  To request a return:
  Email us at [email protected] with your order number.
  We will send you a return code and instructions to ship your item back to us.